Product Owner | First Choice

Job Description

TUI Business: Northern Region Band: 5 Location(s):

United Kingdom | Luton | LU2 9TN | Wigmore House

Hours per week: 37.5 Type of contract: Permanent

It’s an exciting time for First Choice as the business looks ahead to a bright future with a bold new strategy. We are on the search for motivated, talented people with a curious outlook, energetic mind-set and can do attitude to join us and help bring the brand to life for our customers, colleagues, and collaborators.

We are looking for a talented and dedicated Product Owner to join the First Choice Digital team to drive our digital experience forward. You will also work closely with TUI’s global e-commerce services and solutions across all European markets. Ensuring we share best practice and align our roadmaps to maximum re-use.

The Product Owner has vital input to the overall First Choice digital experience, KPI’s & outcomes – working with the team on the prioritisation, design and creation of compelling digital experiences in line with business priorities. This role will be working in close collaboration with Engineering, Delivery, Analytics / SEO leads and UX & UI designers.

We believe that work is something you do not somewhere you go, therefore we are pleased to offer a flexible & hybrid working model for this role. This role can be based in either our London, Luton or Stockton office.

This role will close on 1st May.

ABOUT THE JOB

• Help to shape a Product Roadmap that has a clear vision on how to drive success for the digital products based on these factors
• Work with the UX and Engineering teams to collaborate on ideas and features, and break these down to deliver value in the most effective way
• Learn and implement best practice approach to Product Ownership and modern Product Delivery practices
• Continuously work within the team (UX & delivery) to make trade-off decisions on how best to release a feature, focusing on quality and timely delivery

• Lead the discovery of problems and opportunities with User Researchers, Engineers and specialist stakeholders to better define problems and opportunities
• Work with digital analysts and optimization & insights experts to ensure that all product deliverables have a clear line of sight to business value and are prioritized to deliver maximum commercial benefit from development time.
• Experiment often and use continuous optimisation to maximise the value of product features

ABOUT YOU

• Customer focused with passion for digital customer experience and technology
• An understanding of Agile, and able to take ownership of a product and support its entire lifecycle
• Able to understand user feedback and analytics and make informed decisions
• Knowledge of A/B and Multi Variant Testing testing
• Good commercial and decision making skills, able to input into Ideation and Roadmaps.
• Focused on outcomes. Bold with ambitious strategies and an ability to motivate others to achieve these goals
• Numerical, able to understand quantitative and qualitative data from tools such as Adobe, Decibel Insight and customer research and use this data naturally to generate insights and ideas
• An understanding of brilliant user experience, and an ability to deliver this whilst removing complexity

ABOUT OUR OFFER

• Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Private medical Insurance, single cover with option to add dependants
• Excellent rates with foreign exchange and discounts with retailers
• Discovery day – time to spend working at a local charity or community
• Pension scheme and life assurance

We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click here to find out more.

We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email recruitment@tui.co.uk