Credit Controller (12 Month FTC)

Job Description

Motorway is the UK’s fastest-growing used car marketplace – our award-winning, online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal.

Founded in 2017, our technology-led approach has redefined the experience of selling a car, generating thousands of monthly car sales and helping us to grow to a team of more than 400 people across our London and Brighton offices.

Motorway is now valued at over $1 billion and is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.

This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better

The role

We are looking for a brilliant Credit Controller to join our Accounts Receivable team on a 12 month FTC. The role will be responsible for the daily routine of debt collection, cash reconciliation, query resolution and other AR related tasks. The role will have significant scope to demonstrate your credit control skills to achieve results for our scaling operation here at Motorway.

This is an important role within the Finance team and is suited to an experienced, driven individual wanting to continue to develop their finance career in an ambitious and fast paced business. You will need to be able to effectively manage your own time in order to deal with multiple priorities. You will need to have a hands-on approach and a good eye for detail and be confident communicating with a variety of internal and external stakeholders.

Responsibilities include:

• Chasing debt on accounts across all Motorway customers / dealers
• Producing monthly electronic pdf statements
• Liaising with Dealers/Customers in regards to any payment queries - email, telephone and escalation of queries to the Account Managers and AR Manager to ensure they are dealt with appropriately
• Identifying customers at risk and/or accounts to be frozen
• Liaising with the wider finance team, dealer support and account managers to ensure timely customer query resolution and facilitate collection of overdue debts
• Secure customer remittance advice to ensure correct cash allocation on debtor accounts
• Timely and accurately allocate cash to customer invoices
• Reconciling complex customer accounts
• Monitoring unallocated payments and resolving allocations accordingly
• Monitoring Zendesk inbox for queries to be actioned in accordance with agreed SLAs
• Maximize cash collection and ensure debt KPIs are achieved, reconciliation of payments, managing discrepancies and disputes

Requirements

• Proven or recurring success in an credit control role
• Analytical approach and keen attention to detail – enjoy reconciliations and working with numbers
• Strong understanding of of aged debt reports
• Time management skills
• Flexible, adaptable and confident in own initiative
• Ability to interpret data from various sources accurately and at pace
• Excellent communication skills, comfortable dealing with internal and external stakeholders
• Motivated to become a trusted advocate for credit control in driving business processes
• Skilled in the use of Google Sheets or MS equivalent

Benefits

• A competitive salary
• BUPA health insurance
• Annual learning budget with access to courses, Audible subscription and hundreds of books and online lessons
• Enhanced maternity/paternity leave
• Pension scheme
• Motorway Electric Car Leasing Scheme
• Regular social events
• Discounted Calm membership
• Cycle to work scheme

Equal Opportunities Statement

Motorway is committed to equality of opportunity for all employees. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. We believe our workforce should reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Given the continued spread of COVID-19 (coronavirus), all interviews will be conducted by phone or virtual connection to protect our candidates and employees.

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