People Operations Lead (all genders)

Job Description

The Role

As a People Operations Lead, you will play a pivotal role by overseeing all aspects of people operation services and initiatives. Your responsibilities will span from employee onboarding to offboarding, with a focus on maintaining a fair and inclusive work environment and optimizing people processes for operational efficiency. This position requires a deep understanding of global people practices, employee engagement, and enhancing the employee experience to ensure that LucaNet remains innovative, forward-thinking, and equipped to attract and retain top talent. In addition to the above, you will also act as a People Lead for our great People Operations Team, serving as sparringspartner for our Head of People Operations.

What you'll do

• Serve as a reliable point of contact for employee inquiries, fostering a strong relationship and addressing any matters or grievances with timeliness and empathy.
• Support each team member within the People Ops team with their personal career development and training needs, and ensure they have the tools and resources required to excel.
• Develop and implement People policies and procedures that align with our company's goals and values, ensuring compliance with local labor laws and regulations in all relevant countries.
• Ensure the accuracy and effectiveness of People data management systems, including employee records and HR metrics reporting.
• Serve as a strategic sparring partner, advising on post-merger integration topics, such as organizational structure, employee integration, and cultural alignment during company transitions.
• Drive process improvements and system enhancements to optimize operational efficiency and employee experience.
• Collaborate with cross-functional teams, such as Finance and IT, to ensure HR processes and systems are optimized, integrated and effectively to support the overall business strategy.
• Stay up-to-date with the latest trends and best practices in HR, and bring innovative ideas to the table to continuously improve our HR service offerings and initiatives.
• Work remotely and/or at one of our locations in Germany.

What you bring to the table

• A degree in human resources management, business administration, or a related field.
• Proven experience in a mentoring or managerial role within a People Operations or HR department is a plus.
• Experience in successfully navigating People Operations in fast-paced, dynamic environments, ideally in a global scale-up or high-growth environment.
• Extensive knowledge of HR practices, employment laws, and regulations across multiple countries.
• Proven experience in managing HR service initiatives, from conception to implementation.
• Strong understanding of HR systems and processes, including HRMS and ATS.
• Demonstrated project management skills, including the ability to prioritize, meet deadlines, and manage multiple projects simultaneously.
• Fluent in English and German.

Perks at work

• LucaFlex – We acknowledge that every individual has different working styles and preferences. Our flexible working model allows you to plan your working hours and location according to your needs and professional responsibilities.
• Work from Abroad – Sometimes a change of scenery can boost creativity and productivity, you can work up to 90 workdays outside your home country with the support from our partner Workflex.
• Sabbatical – Take the time you need for personal pursuits, family time, travel, or any other activities that suit you with our sabbatical options.
• Team Spirit – We value teamwork and celebrate our achievements. That’s why we take many opportunities to get together, learn together, and cherish our successes together.
• Learning & Development – We encourage you to shape your own development with the support of dedicated time, resources, and budget provided by us.
• LucaNet Engage – Our feedback process is designed to support your personal and professional development in a targeted manner through regular dialogue.
• LucaNet Do Good– As a company we want to give back and support you in taking the time to do some good, individually or as a team, with paid volunteer time.
• Health & Wellbeing – Your overall wellbeing is important to us, which is why we offer tailored health and wellbeing programs, including company-wide initiatives, subsidies for sports activities, mental health support, and counseling through our external partners.
• Generous leave policy – We encourage you to take time off to relax, travel, and recharge.
• Compensation & Company Pension Plan – We are committed to equal pay and supporting you for your future by offering a company pension plan and/or pension allowances.
• JobRad – Find your dream bike, with financial support from us.
• Discounts – Enjoy a whole bunch of discounts from our external corporate benefits partner.

Powered by uniqueness

Everybody’s different here and we like it that way. At LucaNet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at LucaNet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates.

We recognize that every individual brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.

Learn more about our culture and D&I journey