Product Designer

Job Description

Product Designer

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

This is an onsite job working Monday - Friday, 1pm - 10pm PKT at our Tariq Center, Tariq Rd office

About this role…

• We are looking for a product designer to join our team and help us to build world-leading experiences for our clients.

• Product designers at Flipdish play a hands-on role in working closely with both clients and consumers, to help understand and solve their problems every day.

• We strive to deliver the best possible experience, and we need talented designers to help us do that.

In this job, you’ll…

• Collaborate with our restaurant optimisation team on our Point of Sale product working on initiatives that ‘Make our clients lives easier’. This team is a cross-functional team including product managers, developers, and marketers and you will be responsible for ensuring user-centered design throughout our lifecycle.
• Conduct User Research and leverage Design Thinking skills to really get under the skin of our clients problems when running a busy restaurant and identify opportunities for innovation and experimentation.
• Create visually appealing and user-friendly interfaces for our Point of Sale product and create wireframes, prototypes, and visual designs aligned with our brand and style guidelines.
• Work closely with our product squad to ensure efficient implementation of user-centered design principles.
• Conduct usability tests and iterate designs based on feedback.
• Oversee the design life cycle from concept to post-launch optimization.
• Be building our POS design system from scratch, ensuring consistency and quality across our Point of Sale product but also ensuring alignment with our broader product suite and rebrand.
• Contribute to strategic and tactical decisions within the wider product and design team.
• Champion accessibility and customer-centricity in the experiences we build.
• Help to build a strong design culture across our organisation.

We’re looking for…

• User Research and Design Thinking skills
• Proven experience designing successful products that solve real problems.
• Experience working with and developing a design system.
• Visual Design and User Experience (UX) skills
• Experience in creating, designing, and maintaining user Interfaces of web/software applications
• Excellent written and verbal communication skills for collaborating with cross-functional teams
• An understanding of service design and and service thinking
• Ability to work independently.
• Excellent digital product design skills with a strong portfolio of work.
• Strong communication and collaboration skills
• Ability and experience playing both leading and supporting roles within a multi disciplinary product squad.
• Experience of working with Lean UX and Agile methodologies.
• Strong prototyping skills.
• Familiarity with effective discovery processes including research, experiment design, journey mapping.
• A collaborative, pragmatic and outcome-focused approach to work.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like London, Dublin & Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.

We also understand neurodivergent candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.